New Glasgow Veterinary Clinic NGVC — Veterinary Care in New Glasgow

Reviews of New Glasgow Veterinary Clinic NGVC

• Mia

  Added 2016.01.13

  Picking up my pet my debit card said insufficient funds. Made a phone call to have funds transferred. While waiting for funds, receptionist came out from behind counter and berated me in front of the customers. I quote "You know we are closed" - people still waiting to see vet. "It doesn't take an hour for a transfer" - it arrived on my way home. "You aren't getting your dog if you don't pay your bill" - never asked was waiting for transfer. "Now that we know you can't pay your bill you will have to prepay for the surgery she needs" - 20 years loyalty no outstanding vet bills. Soon as last customer left, I left without my pet. Returned next morning, paid bill, cancelled surgery date next week, took my dog home. Late for work, made her comfortable, went to work, came home to call new vet but it was too late. I don't blame the vet but want to thank the receptionist with no heart for publicly embarrassing me and taking my last night with my girl away. Will never step back in that door.
• Caroline

  Added 2015.10.19

  Unbelievable service. Vets, tech's, and receptionists treat everyone like family. Well worth the 1.5 hr drive. We feel at home there. Staff is knowledgeable and personable. Reasonable prices. Great place to bring your furry relative.
• Added 2015.05.27

  Worth the trip from Truro. Persistent A+ pet care for 6 years.
• Sadie

  Added 2014.07.07

  Brought the dog in to get 2 stitches. The medical care as far as I could tell, was adequate. Excerpt that during the cursory examination of the cut the practitioner failed to do the most basic thing every doctor/nurse will often do before anything else *wash their hands*. Aren't vets required to follow standard medical procedure too? After all, didn't he or she spend all that money on at least a four year medical degree first? Just thought I'd point that out.
• Riley

  Added 2014.02.27

  They took great care of our Molly Dolly when she had to go in this week for surgery to remove bladder stones. We are so happy to have her home and see her feeling better. They are always fantastic. I have been taking my pets there for many years and have always had a caring, compassionate experience. I had to have one of my cats euthanized and they were very compassionate and took care to check my other cat to make sure he didn't have the same disease. They were quick to call me and assure me he was ok.